I'm
trying to place a HARP order over $45 but I'm not seeing
the discount?
Some
people use Firewalls (internet security software) on
thier computers. If you are running a firewall there
is a high probability that it will interfere with the
process of placing a HARP Autoship Order.
When
placing a HARP Autoship Order, you log in to your Back
Office and then click on Customized HARP Order. When
you click on ADD NEW HARP ORDER, from this page, you
should see the Wholefood Farmacy Autoship
Terms & Conditions page.
If
your firewall is interfering with the process, you will
not see this page – instead you will be taken directly
to your shopping cart. If this happens - DO NOT
submit the order – it will not be recognized as a HARP
order and you will not receive the 10% discount on orders
over $45.
The
solution is to simply disable (turn off) your firewall
before placing your HARP order, and then enable (turn
on) your firewall once you’re finished.
If
you need help disabling your firewall, contact your
sponsor or email customer service for assistance.