Important! Are you about to email customer service? If so, did you know that aside from sending customer service an email there are faster ways to find the information you are looking for? Here are a few of those ways:

Our FAQ’s SECTION is very detailed and will help answer our most frequently asked questions—including questions about:

• Our Terms and Conditions
• Our Products
• Placing Orders
• Becoming a Member
• Our Website
• The Referral Rewards Commission Program

Our ULTRA QUICK START GUIDE will give you a general overview of how to begin earning rewards through our Referral Rewards Program within minutes. If you have questions concerning how to get started earning rewards, you will find this guide very helpful.

Our TRAINING MODULE, available through a members back office, is a new guide we have developed which will provide a new member with all the tools and information of a tenured member of The Wholefood Farmacy. This module explains ALL (Yes, we said ALL!) ASPECTS OF THE COMPANY, including our compensation plan, in great detail. We encourage our members to read through our Training Module as nearly all questions can be answered here.

CONTACT YOUR SPONSOR: Also, we encourage you to contact your sponsor using the information at the top-right of your back office account screen for the quickest answer to your concern! Your sponsor is there to address any concerns or questions you may have as well as assist you in building your business.

EMAIL CUSTOMER SERVICE: It is our goal to provide you with "world class" customer service. If you need assistance and are unable to find the answer through any method we have mentioned above, please contact us at [email protected] and we will respond very quickly during our business hours:

Monday to Friday:  10:00 AM to 10:00 PM (Eastern)
Saturdays :  9:00 AM to 1:00 PM
Sunday:  Closed        

Is There A Phone Number For Customer Service?

Please Note: Some email providers (earthlink, yahoo, hotmail, aol, verizon, sbcglobal, gmail, mac… etc) may automatically filter our email response to your spam, trash, or bulk folders, rather than deliver them to your inbox. Our typical response time is within 12 hours (usually much less) - if you have not received a response please check these folders to ensure that the response has not been filtered.